OEM Product Warranty
All OEM products sold on this site are subject to the warranty supplied by the original manufacturer. In the unlikely event that you recieve a faulty OEM product from our site we are happy to process the warranty claim with the manufacturer on your behalf. This will invoilve the toner being returned to either ourselves or the OEM. When the toner has been received it will be tested in our workshop and if deemed faulty you will be credited in full.
Compatible Product Warranty
Any Product that has been determined by our suplier Katun to have a defect in materials or workmanship that was discovered within the Warranty Period will at Customer’s election, and as Customer’s exclusive remedy, either be replaced with a comparable product free of charge or the Customer provided with an account credit based on the cost of the item and to be applied toward future purchases of Katun products. At Katun’s discretion, the Customer may be required to return defective Product to Katun for inspection and evaluation.
Compatible toner and my printer warranty
The use of compatible products in printers can be a point of contention. Legally any manufacturer is required to give a 1-year guarantee on electrical products. Additional warranty periods offered by the manufacturer and or dealer/reseller are likely to be void with the use of compatible cartridges. We recommend the use of OEM toner within your printers warranty period and it is important that you clarify the status of your warranty.
In the unlikely event that one of our Katun compatible products is suspected to have caused damage to your printer we may be able to cover resonable repair costs or provide an equivilant new or used printer. This will be subject to Katuns own warranty policy - more info on which can be found here.
IN NO EVENT WILL GABBEY BUSINESS MACHINES BE LIABLE FOR SPECIAL, RESULTING OR CONSEQUENTIAL DAMAGES, OR INDIRECT LOSSES, INCLUDING LOSS OF PROFITS, OR ANY PUNITIVE DAMAGES RESULTING FROM THE USE OF ANY PRODUCT OR BY ANY BREACH OF WARRANTY.